You are the first…
Another new service from MNG Kargo
If you say ‘Get my shipment delivered first’
Of course you will be the prior…
We deliver your shipment with priority to any city in Turkey. We let you be first by working against time and accomplishing deliveries in the most immediate way…Using our just-in-time tracking system, you can track your shipment online from its receipt to delivery. With our new service, we deliver your files and parcels you send from any corner of Turkey with priority except Bairam days, holidays and Saturdays!. We send the delivery information to your mobile phone via SMS after the delivery of your shipment. Simply visit one of our agencies or just call our customer service in order to use our Priority Shipment Service.
Do not worry about your shipment during the day!
No longer you need to worry and say “What if the shipment I am expecting comes when I am not at home…”
Thanks to ‘EVENING DELIVERY, the new service of MNG Kargo, you are going to receive your shipment in the evening even if you were not at home during the day.
‘Evening Delivery let the ones who are not at home during the day to receive their shipment at their door in the evening.
From today, if your door bell rings between 19:00-21:00 in the evening, perhaps it is your MNG Kargo!
For more detailed information, you can call our customer service 4440606
• We deliver your files and parcels to its recipient at the door until 21:00 except Bairam days, holidays and Saturdays
• This service may not be available for every kind of shipment. Please contact our agencies for more information about your shipment.
• Please inform our agency about that you want your shipment to be delivered in the evening.
Click here for our ‘Evening Delivery Service’ branches.
The next day delivery means insufficient to you? MNG Kargo has the easiest solution.
With our Intraday Service, we deliver your shipments at the door within the same day. The ideal solution for your time-sensitive shipment needs.
With this special service, we use the fastest and most effective distribution network for the province. You can track your shipment online from its receipt to delivery by using our just-in-time tracking system.
To use our Intraday Delivery Service you can simply visit one of our agencies or just call our customer service 444 06 06
Important Note: :
• Your shipment must be in one of our MNG agencies no later than 10:00 a.m. in order to be distributed on the same day. This service may not be available for every kind of shipment. Please contact our agencies for more information about your shipment.
The standard shipment service provided by MNG Kargo takes place among the all of its branches in intra city and intercity routes and except the obligatory conditions, the delivery duration is 1 work day for the distances up to 600 km and 2 work days for the distances over 600 km. Besides the delivery service, MNG Kargo also offers different value added services like home pick up, home delivery, insurance of the goods under certain conditions, packaging and notification services.
It’s the pick-up service of the customers’ goods from their residential address upon their claims. Upon your claim through a phone call at our branches or call centers, our couriers will be directed to your residential area and receive your shipment by showing the Authorization Certificate. Following the delivery of shipment, you will be given a Warehouse Delivery Receipt. You can track your shipments with the digits on the Warehouse Delivery Receipt. Except Sundays, you can schedule a home pick up every day. As the rush hours may change depending on the workload of the branches, it’s better for the customers to schedule pick up for early times.
The shipments freighted under certain conditions are compensated by MNG Kargo assurance in the cases of damages and loses during the freight.
Your shipments is delivered to the consignee on his/her residential address stated on the invoice by our couriers on condition of id demonstration. In the cases that consignee can’t be found at the destination address, a home delivery notice is left at the door and the shipment is returned back to the branch. The shipment should be picked up by the consignee from our branches in 3 workdays. Otherwise, the shipment will be returned back to sender branch by informing the sender.
Delivery at Branch
Upon sender’s request, your shipment is sent to the closest branch to your residential address. You can pick up the shipment from our branch by demonstrating your id card.
Consignee Noticed Delivery
With the Consignee Noticed Delivery, upon sender confirmation that consignee knows which branch the shipment is delivered and doesn’t need to be noticed about it, the shipment is to the branch the sender stated. You can pick up the shipment from our branch by demonstrating your id card. The shipments which aren’t taken in 3 workdays are returned back to the sender branch by informing the sender.
Cargo at Call
Upon sender’s request, your shipment is sent to the closest branch to your residential address. Consignee is called and receives the delivery information and comes to the relevant branch in order to receive his/her cargo. Following the call, you can pick up the shipment from our branch by demonstrating your id card.
We as MNG cargo have provided in particular the cargo uptakes and the distribution potentials such as high places, resort towns, fairs and activity areas where individual customer needs have increased as well as more than 800 branches in Turkey’s all provinces, and we offer our services by the Mobile Branches to benefit from the fixed branches that have a feature of the mobile branch.
We continue to implement the applications that make a difference by our technology and our innovative approaches. We will be increasing the number of the Mobile Branches with each passing day for individual and corporate customers we provide services to.
The Mobile Branches, can provide pills, collections and can shortly bring all services offered by the branch to your hands. What remains for you is to enjoy this service.
Express shipments for specified branches within specified times in the weekdays, is delivered to the flight applicable cities within the same day. You can get more information about the shipment receive hours of the branches and the same day service applicable cities from our Call Centers.
Shipments delivered in 48 hours with land freight may be delivered in 24 hours via air freight option upon customer’s requests. You can get the service details and express 24 service applicable cities from our Call Centers.
Upon sender’s request, the shipments received during the weekdays within specified times in the mornings, are delivered to the intra city consignees within the same day. You can get the service details from our Call Centers.